At a Glance ​

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My main focus was to design the patient dashboards, which was the primary touchpoint between the practitioner and patient. It was imperative to create something dynamic and easy to use for the busy schedules of a doctor. I also created the flows and designs for scheduling and viewing appointments, as well as uploading individual and bulk users onto the platform. In addition, I also crafted the account settings flows, which consisted of changing membership types ( both internal and external flows ), adding and removing users, and much more. 

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Process

 

At a high-level, I was responsible for independently creating the end-to-end design process, which consisted of user research to understand user needs & pain points and ideation. I executed deliverables that ranged from wire-framing to high fidelity mockups to effectively conceptualize both web and mobile experiences & communicate detailed interaction. Successfully creating a visual identity for the product, I also advocated for accessibility, usability, and inclusive design within the organization. As the only UX designer on the team, I fostered collaboration across teams by working closely with the PM, developers and researcher. 

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